Morrisons has followed Sainsbury’s by introducing barriers for shoppers to exit its self-checkout area.
The feature recognises when a transaction has been made at the till and opens the gates for shoppers to leave.
However, the Morrisons system does not require shoppers to scan their receipts to exit, a feature that Sainsbury’s introduced last year.
The barriers have been brought into several Morrisons supermarkets as an additional security measure, amid rising levels of shoplifting across the retail sector.
A Morrisons spokesperson told The Sun: “Any customers who haven’t made a purchase simply need to ask the Morrisons customer assistant manning the self-service tills to open the gate for them.”
It did not confirm whether the exit barriers would be rolled out to further stores.
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When Sainsbury’s first introduced similar receipt scanning barriers last year, it faced a backlash from customers.
Shoppers turned to social media to vent their frustration.
Held hostage in Sainsbury’s today. Shut in penned off enclosure until I scan receipt for goods already paid for. This MUST be illegal. Poor single employee having to do their dirty work.
— Robert Philpot (@RobertPhilpot) April 7, 2023
Morrisons and Sainsbury’s are not the only retailers to adopt such a feature. Ikea, Costco and Primark all have a receipt scan requirement in stores.
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Most of the time I don’t get a receipt to save paper but I pay for everything I buy.
Exactly it asked you if you want reciept but for few items it seems pointless
Exactly what I was thinking… so back to paper… everywhere… screw the earth!!
If you haven’t got anything to hide – what’s the problem.
they don’t even use the receipt scanners at my local stores in Braehead and Partick
So the majority suffers because of the minority scum. Waiting for someone to blame the tories or Brexit.
I work in 1 of the mentioned supermarkets and the stunts some customers try when I am on self checkouts think receipts shoud be mandatory it’s stressful trying to check at busy lunchtimes agree with previous post nothing to hide nothing to worry about as long as someone is always there to man gates
Absolutely Ridiculous idea. What are the security guards on the doors for if not to stop people when the alarm goes off. There is too much waste in this country as it is, without me taking home scraps of paper that I don’t need…
This won’t prevent or deter shoplifters. Simply buy a low-price item, show the receipt o leaving the store, re-enter later on for the shoplifting, and show the same receipt again. the only way to reduce shoplifting would be to reward customers for reporting anyone they see shoplifting.
hope its not using Zombiephones as we havent got cant afford dont want and cant use them.
you get reciepts anyway so long a syou ask for them.This is getting stupid
There must be a better way. How about they get rid of all the self checkout lanes and use real human beings to check us out. This is getting strange. Make us checkout & bag ourselves than create a barrier to exit unless one scans a receipt. Stupid!
It’s a political and governmental issue. Due to excessive Tory mistakes and rising taxes, cost of living crises and supermarket profiteering, this has caused a rise. No one has the expenditure anymore to live comfortably.