Customer yeh, customer meh: Aesop’s store is magic while Macy’s is distinctly ordinary
Consumer expert Kate Hardcastle MBE has two very different store experiences in Aesop and Macy's New York flagships.
The Body Shop: What went wrong for the pioneering beauty chain?
The Body Shop owner Aurelius called in administrators for the retailer's UK operations on Tuesday, just weeks after snapping up the business.
Administrator FRP said the...
Next Level Sainsbury’s: What changes will its new strategy bring?
Sainsbury's unveiled a strategy update, dubbed 'Next Level Sainsbury’s, where it set out how it would boost profits by putting food, Nectar card and...
How did Lloydspharmacy quietly disappear from the high street?
When Retail Gazette reported that LloydsPharmacy - what was once the second biggest pharmacy chain in the UK - had filed for liquidation late...
‘Tough but encouraging’: Bensons for Beds, Ikea and The Cotswold Company on the January...
After a tough 2023, some feared that the January sales would be a washout for big ticket retailers. However, Bensons, Ikea and The Cotswold Company tell a different story.
The real impact of retail’s Red Sea crisis: delays, soaring costs and supply chain...
Retailers have been faced with supply disruption of late, as attacks from Houthi rebels in the Red Sea since November have delayed trade and forced many ships to reroute around South Africa's Cape of Good Hope.
Opportunities for building supply chain resilience
Charles Crossland, UK Managing Director at global industrial property specialist, Goodman, discusses its latest report exploring the role of supply chains as global disruptions...
Enhancing retail customer engagement: How to improve It?
In today's retail battleground, it's all about forging deep connections with customers. This isn't just about sales; it's about building loyalty, ramping up purchases,...
What the cost-of-living Christmas really looked like?
There were some big winners over Christmas with the likes of M&S and Next both enjoying better-than-expected sales, but across the sector, it turned...
7 must-visit flagship stores opening in 2024
Retail Gazette rounds up some of biggest new stores opening in 2024
Feature Resource
Why a reliable store systems support partner is a must for...
A reliable store systems support partner is one of the most important requirements for high street retailers
Every retailer has experienced the chaos that occurs...
