Tackling rising returns: how to improve efficiency while enhancing customer experience
Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience.
Opportunities for building supply chain resilience
Charles Crossland, UK Managing Director at global industrial property specialist, Goodman, discusses its latest report exploring the role of supply chains as global disruptions...
Enhancing retail customer engagement: How to improve It?
In today's retail battleground, it's all about forging deep connections with customers. This isn't just about sales; it's about building loyalty, ramping up purchases,...
5 ways retailers can become more customer-centric in 2024
In a crowded retail landscape, it's more important than ever to have access to accurate and actionable data about your target audience. For example,...
Small businesses in London: Are they thriving or merely surviving?
The UK is known for its 'high streets' on which small businesses open their doors daily, often to accommodate the local community.
Consumer Behaviours and Technological Trends in Online Shopping and Gambling
Shopping and gambling may seem radically different; however, in today's world they have one very important characteristic in common: the digital consumer.
What the casino industry can tell us about retail in 2024
It's no secret that the online casino industry has seen major growth in recent times.
More than ever, individuals with spending power are looking at...
How technology impacted the rise of online stores
Technology has had a large effect on many industries. The e-commerce design, programming, mechanical and robotic areas are all obvious areas.
What will the main retail trends be in 2024?
The retail industry changes every year, and so do its trends. Because of this, people who work in retail often struggle to keep up-to-date with the latest trends in this field.
How to find a logistics partner who can deliver peak performance
The Christmas peak can cause supply chains to quickly buckle. Sales spikes across omnichannel operations can overwhelm logistics software systems. Added pressure and constant...